Question 1

RAG Technology?

Accepted Answer

Generates the most accurate responses by searching your knowledge base semantically. Minimal hallucination risk.

Question 2

Lightning Fast Response?

Accepted Answer

Respond to your customers within seconds. No waiting time, maximum customer satisfaction.

Question 3

Security Modes?

Accepted Answer

AUTO, SAFE, and OFF modes give you control. Sends fallback message when uncertain.

Question 4

Confidence Score?

Accepted Answer

Calculates confidence score for each response. Enables human intervention for low-score responses.

Question 5

Natural Conversation?

Accepted Answer

Creates natural, friendly responses that match your brand with Claude AI.

Question 6

24/7 Active?

Accepted Answer

Instant response to all customer messages day and night. Never takes a day off.

Question 7

Easy Setup?

Accepted Answer

Connect your Instagram account, add your knowledge base via URL, file, or text. No coding required.

Question 8

Continuous Learning?

Accepted Answer

Add new content anytime — import from your website, upload files, or paste text. AI learns and applies instantly.

Question 9

Lead Scoring?

Accepted Answer

Automatically scores each customer 0-100 based on engagement. Focus on the hottest leads first.

Question 10

Smart Follow-ups?

Accepted Answer

Sends automated follow-up messages at the right time. Configurable intervals and working hours.

Question 11

WhatsApp Redirect?

Accepted Answer

Automatically redirects interested customers to WhatsApp for faster, more personal communication.

Question 12

Human Handover?

Accepted Answer

Seamlessly transfers conversations to human agents when needed. Keyword-based or manual escalation.

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